Terms of service

Terms of Service

By purchasing products from our website, you agree to the following Terms of Service.

Manufacturer Warranty

All products are covered by the manufacturer's warranty, when applicable. Warranty coverage is subject to the manufacturer's terms and conditions.

Warranty Requirements

  • Warranties are non-transferable. If the home or equipment is sold, the warranty does not transfer to the new owner.
  • If a unit is replaced under warranty, the warranty period does not restart. The replacement unit remains covered only for the remainder of the original warranty period.
  • DIY systems do not require an installation invoice for warranty claims.
  • Non-DIY systems must be professionally installed, and a valid installation invoice is required for warranty claims.
  • All equipment must be installed in accordance with all applicable local, state, and national building and electrical codes.
  • Moving or relocating a unit after installation voids the manufacturer's warranty.

Product Installation

Customers are responsible for ensuring products are installed correctly and in accordance with the manufacturer's instructions and all applicable codes. Improper installation may void the manufacturer's warranty.

Privacy

We respect your privacy and are committed to protecting your information.

  • We do not store or catalog sensitive financial information such as complete credit or debit card numbers.
  • When you visit our website, standard technical information may be collected automatically, including your Internet Protocol (IP) address, browser type, device information, and similar data used to improve website performance and security.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective when posted on this website.

Contact Us

If you have questions regarding these Terms of Service, warranty requirements, or your order, please contact our customer service team before making a purchase or submitting a warranty claim.


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