Legal Notice

Please read this Legal Notice carefully before purchasing products from our website.

Manufacturer Warranty

Manufacturer warranties are provided and administered by MRCOOL and are subject to the manufacturer's warranty terms and conditions.

Dispute Resolution

Any disputes or warranty claims involving the manufacturer's warranty that cannot be resolved through normal customer service channels may be subject to binding arbitration administered by the American Arbitration Association (AAA), in accordance with the manufacturer's warranty terms.

Unless otherwise required by law, arbitration proceedings will take place in McCracken County, Kentucky.

Waiver of Jury Trial

By purchasing products covered by the manufacturer's warranty, you acknowledge that warranty-related disputes may require arbitration under the manufacturer's warranty terms, which include a waiver of the right to a trial by jury, where legally enforceable.

Limitation of Liability

To the maximum extent permitted by law, the manufacturer's liability for any warranty claim is limited to the original purchase price of the product, as provided in the manufacturer's warranty.

Our store is not responsible for indirect, incidental, special, or consequential damages resulting from the use, installation, or operation of any product, except where prohibited by applicable law.

Warranty Questions

For manufacturer warranty questions or official legal notices relating to the manufacturer's warranty, you may contact:

MRCOOL Legal Department
Email: legal@mrcool.com

For questions regarding your order, shipping, returns, or purchases made through our website, please contact our customer service team.

Governing Law

These website terms and conditions are governed by the laws applicable to our business operations. Manufacturer warranty claims remain subject to the manufacturer's warranty terms and any applicable legal requirements.